1. No Refund on Services
Once a premium membership or any paid service is purchased, no refund will be issued under any circumstances — including non-usage or dissatisfaction with the service.
2. Non-Transferable
All purchased memberships are non-transferable and cannot be assigned, exchanged, or shared with another user or profile.
3. Cancellation
You may cancel your membership at any time. However, cancellation does not entitle you to a refund of any kind for the remaining membership period.
4. Technical Issues
If you encounter technical problems that prevent you from accessing services, please contact our support team immediately. While we will try to resolve the issue as quickly as possible, refunds will not be provided for technical difficulties.
5. Payment Gateway Charges
All payment gateway fees, transaction charges, or taxes associated with the payment are non-refundable.
6. Duplicate Payments
In case of a duplicate payment caused by system or network error, an eligible refund will be processed after verification within 5–7 business days.
7. Discretion
All refund decisions are made solely at the discretion of the Satphere management team. We reserve the right to approve or reject any refund claim as deemed appropriate.
8. Refund Timeline
If a refund is approved, the amount will be credited to your original payment method within 5–7 working days from the confirmation date.
9. Contact Us
FounderCode Technology Private Limited
Phone: +91 7705015444
Email: support@satphere.com
Address: Ground Floor, 1/798, Sector-H, Jankipuram, Lucknow, Uttar Pradesh, India – 226021
Website: https://satphere.com