1. Information We Collect
To help you find the most compatible match and ensure a secure experience, we collect the following types of data:
a. Personal Information
- Full Name
- Gender
- Date of Birth
- Email Address
- Mobile Number
- Religion, Caste, Sub-caste (if applicable)
- Marital Status
- Education and Profession Details
- Location (City, State, Country)
- Profile Photo and Uploaded Media
- Government ID / Address Proof (for verification)
b. Device & Technical Information
- Device type, operating system, and browser info
- IP address
- App version and usage analytics
- Crash logs and session duration
c. Communication Data
- Messages, chat history, and connection requests
- User feedback and support requests
2. How We Use Your Information
- Create and manage your user profile
- Match you with compatible profiles
- Enable messaging and communication
- Verify authenticity & prevent fraud
- Send app updates, notifications and offers
- Improve services and user experience
- Comply with legal requirements
3. Sharing of Information
We never sell or rent your data. Information may be shared only in these cases:
- With other registered users (as part of your public profile)
- With payment gateways for premium services
- With third-party service providers (hosting, analytics, SMS/email delivery)
- With government authorities if required by law
4. Data Retention
Your data remains stored as long as your account is active. Upon deletion, your data is permanently removed or anonymized unless law requires retention.
5. Security Measures
We use SSL encryption, secure servers, firewalls, and regular audits. Still, no online system is 100% secure — users should share information carefully.
6. Your Rights and Choices
- Access and edit your profile
- Delete your account anytime
- Control visibility of sensitive data
- Withdraw promotional communication permissions
- Contact us for data-related concerns
7. Cookies & Tracking Technologies
We use cookies and analytics tools to personalize content, improve performance, and understand user behavior. You can disable cookies anytime.
8. Third-Party Links
Our Platform may contain links to external sites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Satphere is for ages 18+. If any minor account is detected, data will be deleted immediately.
10. Policy Updates
We may revise this Privacy Policy occasionally. Continued use after updates means acceptance of the revised policy.
11. Contact Us
FounderCode Technology Private Limited
Ground Floor, 1/798, Sector-H, Jankipuram, Lucknow, Uttar Pradesh – 226021
Phone: +91 7705015444
Email: support@satphere.com
Website: https://satphere.com